State Farm® Insurance Agent Ryan Wiley

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Isaiah Davis

May 15, 2025

5 out of 5

"Great seamless service from Ryan! Helped with everything I needed with the upmost professionalism. Would recommend!"

We responded:

"Thank you so much for your kind words and 5-star review! We're thrilled to hear that our office provided you with great service and seamless assistance. We strive to deliver professional, reliable support for all your insurance needs. Your recommendation means a lot to us, and we’re grateful for the opportunity to help. If you ever need anything else, don’t hesitate to reach out!"

angela domin

February 11, 2025

5 out of 5

"Thankful for Ryan Wiley State Farm! I never have to worry about balancing multiple policies, Ryan has it all figured out. Plus, he actually answers the phone when you call! 10/10"

We responded:

"Angela, Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our office. It's great to know that our efforts to manage your auto insurance, homeowners' insurance, business insurance, and life insurance make things easier for you. We strive to provide the best possible customer service, and I'm glad we have met your expectations. Your kind words and perfect rating mean a lot to us. If you ever have any questions or need further assistance, don't hesitate to reach out. We're always here to help! Thanks, Ryan Wiley State Farm"

kim palmer

January 9, 2025

5 out of 5

"Ryan was truly my breath of fresh air. The plan we were able to put together really suited my needs. Not only that Ryan was very personable and put me at ease. Thank you"

We responded:

"Kim, Thank you for the fantastic review! We're so happy to hear that we were able to create an Auto & Homeowners Insurance plan that fits your needs perfectly. It's great to know we made the process easy and enjoyable for you. We always strive to provide great customer service! "

Fany Munoz

September 3, 2024

5 out of 5

"Sharina & Ryan were amazing in helping me choose the right car insurance policy."

We responded:

"Fany, thank you for your wonderful review! I'm glad Sharina and I could assist you in choosing the right car insurance policy. Your satisfaction is important to us, and we're here for any future needs or questions. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"

Christine Newton (Cj)

August 16, 2024

5 out of 5

"Ryan and his team are very professional, knowledgeable, and respond to inquiries quickly. I highly recommend his office!"

We responded:

"Hey Christine, Thanks for the great review! I'm glad you found our team professional and knowledgeable. We're always here to respond quickly to any inquiries you have. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"

Janet Rendon

June 14, 2024

5 out of 5

"Sharina recently helped me with my life insurance policy and was very well informed! She made sure I understood everything before signing and answered all my questions. I would definitely recommend her to my friends and family!"

We responded:

"Janet, I'm thrilled to hear that Sharina provided you with well-informed assistance for your life insurance policy! We're pleased she ensured you understood everything and answered all your questions. Thank you for recommending her to your friends and family! We're grateful for your positive feedback. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"

Rachel Morrow

May 25, 2024

5 out of 5

"Ryan saved me a ton of money on my car insurance and was extremely nice and informative over the phone. He made the process very easy and gave me more coverage than I had before. Great experience overall!"

We responded:

"Thank you, Rachel, for sharing your positive experience! We're pleased to hear that we could save you money and provide you with more coverage. It was a pleasure assisting you, and I'm glad you found the process easy and informative. Looking forward to helping you with any future insurance needs! - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"

Aj Wylder

March 26, 2024

5 out of 5

"Sharina has been excellent to work with!"

We responded:

"Thank you for the glowing review, Aj! We are glad to hear that Sharina provided you with excellent service. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"

Estevan Morales

February 22, 2024

5 out of 5

"Ryan was very helpful nice and help me save almost $900 on my insurance from my old provider I highly recommend him and State farm if u are looking for insurance thank u State farm"

We responded:

"Estevan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"

IRAIS REYNA

February 22, 2024

5 out of 5

"If I could gice this agency 10 stars I would. I saved over $500 annually for my home and auto. Sharina Reyna did a great job explaining all the coverages. Would recommend to all my friend and family."

We responded:

"Irais, thank you for taking the time out of your day to leave us a review! We love hearing about how Sharina provided a wonderful insurance experience for you. Our office loves being your good neighbor!"

Michael DeCicco

January 29, 2024

5 out of 5

"Ryan's assistance not only helped me save nearly $400 on my auto policy but also ensured that I maintained the same level of coverage. His thorough explanations made the entire process clear and straightforward."

We responded:

"We love seeing reviews like this, Michael! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"

omar mostafa

October 23, 2023

1 out of 5

"Not professional in communication and not working for the best of the customer caused a lot of charges to the account without informing the custom"

We responded:

"Omar, We're sorry to learn of your dissatisfaction with the service provided. After a thorough review of our records, we couldn't locate your details in our current or past policyholder records. If your concerns pertain to another policyholder's account, we'd greatly appreciate the opportunity to understand more about the situation and work toward a resolution. Kindly contact our office at your earliest convenience, and we will be happy to assist in addressing your concerns."

Kevin Villalobos

April 10, 2023

5 out of 5

"Ryan was great! He explained everything about my policy and even some other benefits that could help me out. I’m really glad I decide to stop at this Statefarm!"

We responded:

"Kevin, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"

Mariela Alvarez

April 23, 2025

5 out of 5

"Sharina was very throughly with explaining and breaking down the policy coverages for both my home & auto quote. A1 service she got my business! Will be referring my family & friends! Great service Sharina ty again!"

We responded:

"Mariela, Thank you so much for your wonderful review! We're thrilled to hear that Sharina provided you with thorough explanations and excellent service for your home and auto insurance quotes. Your satisfaction is our top priority, and it's fantastic to know that Sharina met your expectations. We truly appreciate your business and your referrals to family and friends. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing us! Ryan Wiley State Farm"

Katie G

January 24, 2025

5 out of 5

"I asked questions and all were answered. I appreciate that it did not take a long time. I wish the payment were lower but I paid it. Thank you"

We responded:

"Katie, Thank you for taking the time to share your experience with our office! We're pleased to hear that all your questions about your insurance needs were answered promptly and that we were able to assist you efficiently. We always strive to offer the most competitive rates that State Farm can offer. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again. Thanks, Ryan Wiley State Farm"

Tunde Phee

September 3, 2024

5 out of 5

"Ryan Wiley and his team are the absolute best in their service to their customers. They went above and beyond to help us in our time of need and I don’t think any other insurance company would do that with such compassion and care as they did! If you want a 5 star team and peace of mind when it comes to your insurance needs, Ryan is on your guy."

We responded:

"Thank you, Tunde, for your wonderful review. I'm glad our team could assist you during your time of need with compassion and care. Your peace of mind is important to us, and we're happy to provide the service you deserve. If you have any future insurance needs or questions, don't hesitate to reach out. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"

Molly Haigh

August 22, 2024

5 out of 5

"Working with Ryan to set up a policy was quick and easy, not to mention cheaper than past experience elsewhere!"

We responded:

"Molly, I'm glad to know that setting up your policy was quick and easy. It's great that we could offer you a more affordable option compared to your past experiences. If you have any future needs or questions, feel free to reach out. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"

Sourav Mukherjee

July 23, 2024

1 out of 5

"My experience with Tyler and Ryan from State Farm was extremely disappointing due to their rude behavior and lack of professionalism. They spoke without thinking and showed no patience in listening to my comments or concerns. A suggestion for improvement: be polite and avoid using inappropriate language. If you cannot assist, simply state that instead of behaving poorly. There are many other agents available, and it’s easy for customers to switch providers. Just an FYI, your team was so focused on shouting and using bad language that they never took the time to understand that my car was hit by someone else, which increased the premium by the other driver. It’s crucial to develop the habit of listening to clients. Both Tyler and Ryan need proper training from State Farm to better support clients. This is a service industry, and listening to clients' questions and concerns should be a priority. I expect an apology call for their behavior. I strongly recommend that State Farm conducts training programs for these agents to improve their communication with clients. Immediately stop using bad language!"

We responded:

"Sourav, I'm sorry to hear about your experience. We strive to provide excellent service and understand your frustration regarding the claim process. Our team did their best to assist you, explaining that starting with your own insurance can lead to a faster resolution. However, we understand your concerns about potential premium increases. While we aim to assist our clients, our team should not be subjected to yelling or belittling behavior. We appreciate your feedback and are here to help resolve any further concerns you may have. If you would like to discuss this further or need additional assistance, please feel free to reach out to me directly. "

Jorge Quevedo

May 10, 2024

5 out of 5

"Today I got a very good experience, I saved money and time taking a permit to build something at home, the person who attended me sent the papers requested for the County office, she was so friendly and helpful, Ryan always nice, thanks guys"

We responded:

"Jorge, we're thrilled to hear you had a great experience with us! I'm pleased that we could save you time and money while assisting with your permit. Thank you for recognizing our team member's friendly and helpful service. We're grateful for your positive feedback and look forward to assisting you further in the future! - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"

Diana Baumann

March 6, 2024

5 out of 5

"Spoke with Tyler and he saved me a huge amount of money!! Very helpful and made the experience super easy!! Would definantly recommend to everyone!! Thank you Tyler!!"

We responded:

"Hi Diana, thank you for sharing your positive experience with Tyler! We are delighted to hear that he was able to save you a significant amount of money and make the process easy for you. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future. Thank you again for choosing Ryan Wiley - State Farm Insurance Agent. Chicago, IL"

Michelle Strader

February 2, 2024

5 out of 5

"Very knowledgeable, professional and friendly. Ryan saved me over $450."

We responded:

"We love seeing five-stars, Michelle! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."

Anthony Pucci

January 22, 2024

5 out of 5

"Ryan was absolutely great! He explained everything about my policy and made sure that I fully understood everything before signing up. Excellent Customer Service!"

We responded:

"Anthony, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"

Barb M

January 4, 2024

5 out of 5

"Ryan was very helpful and took care of our needs. Friendly and pleasant to work with"

We responded:

"Thank you, Barb, for choosing us. We're delighted we could assist with your insurance needs!"

Donna Barnas

October 13, 2023

5 out of 5

"These guys are great they've insured my multiple cars multiple homes for me for years. I always get a fair price and they take the time and attention to explain everything to me and I feel like they always have my back. Special shout out to Tyler he's the best!!"

We responded:

"Thank you for the five-star rating, Donna! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"

Amanda McGlade

March 11, 2023

5 out of 5

"I've always had a great experience with Ryan Wiley and his team. I'm constantly impressed by their customer service!"

We responded:

"Thank you, Amanda, for the amazing review! Our team works hard to provide a great insurance experience in Chicago and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"